1. Introduction & Scope
FormsKart Edutech Private Limited ("FormsKart", "we", "our", or "us") is committed to protecting the privacy and confidentiality of students, parents, guardians, and website visitors ("users", "you").
This Privacy Policy applies to personal data and academic preferences collected via our website (formskart.in), mentorship programs, WhatsApp notification services, consultation forms, and related academic communication channels. By accessing our services or submitting information, you acknowledge and consent to the data practices described in this policy.
2. Information We Collect
We collect information directly from you when you register for mentorship programs, request a callback, fill an inquiry form, or interact with our counsellors. The categories of information collected include:
- Personal Identification & Contact Details: Full Name, Email Address, Mobile/WhatsApp Number, City, State, and Postal Code.
- Academic & Examination Details: Target examinations (e.g., JEE Main, JEE Advanced, BITSAT, State Engineering Entrances), academic year, category, and preferred engineering branches/colleges.
- Order & Subscription Records: Plan selected, subscription activation dates, order identification numbers, and transaction status.
- Communication Records: Feedback, support requests, callback inquiries, and mentorship session notes.
3. Payment & Financial Information
All subscription purchases and fee payments made through FormsKart are processed securely via certified third-party payment aggregators, ensuring safe and reliable transactions.
FormsKart does not collect, process, or store sensitive cardholder details, debit/credit card numbers, CVV codes, UPI PINs, or net banking passwords on its servers. All payment transactions are encrypted and transmitted directly to the authorized payment gateway adhering to applicable security and regulatory requirements.
4. How Information Is Used
FormsKart uses the collected information for legitimate educational and business purposes:
- To activate, manage, and deliver your mentorship subscription and order access.
- To transmit real-time alerts on exam application releases, deadline reminders, and counselling schedules.
- To schedule one-on-one choice filling and rank analysis consultations with academic mentors.
- To respond to your inquiries, callbacks, and customer support requests.
- To verify transaction validity and prevent fraudulent activities.
- To enhance website functionality, performance, and user experience.
5. Information Sharing & Third Parties
FormsKart does not sell, rent, or trade your personal information to third-party marketing companies. We may share necessary data only with:
- Payment Service Providers: Cashfree Payments and banking partners to authenticate and settle transactions.
- Communication Platforms: SMS and messaging gateway providers to deliver important deadline alerts and notifications.
- Legal & Regulatory Authorities: When required by applicable law, court orders, or governmental regulations to protect legal rights and prevent fraud.
6. Data Storage & Security
We employ industry-standard administrative, physical, and technical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. All communication between your browser and our backend servers is encrypted using Secure Sockets Layer (SSL/TLS) protocols.
7. Data Retention
We retain your personal information for as long as your mentorship subscription is active or as necessary to fulfill the academic purposes outlined in this policy, resolve disputes, maintain billing records, and comply with legal obligations under Indian law.
9. Children & Minors' Privacy
Our educational services are targeted towards high school students, entrance exam candidates, and their parents/guardians. When a student is under the age of 18, subscription enrollment and personal details should be submitted with the knowledge and consent of a parent or legal guardian.
10. User Rights & Choices
You have the right to request access to the personal data we hold about you, request corrections to inaccurate contact information, or ask for the deletion of non-essential records. To exercise these rights, please send a written request to info@formskart.in.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, security practices, or legal requirements. Any modifications will be posted on this page with an updated "Last Updated" date. Continued use of our services following policy updates constitutes acceptance of the revised terms.
12. Contact Information
If you have any questions, grievances, or concerns regarding this Privacy Policy, please contact our administrative desk:
FormsKart Edutech Private Limited
SP-11, below Allen Sabal-2, Indra Vihar, Instrumentation Limited Colony,
Kota, Rajasthan 324005, India
Email: info@formskart.in